Privacy Policy

Last Updated: February 2026

Information We Collect

At velvetholm.org, operated by velvetholm.org, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we may collect from you when you visit our website, use our services, or interact with us in any other way. The information we collect can be categorized into the following types:

• Personal Information: This includes any information that can be used to identify you personally, such as your name, email address, phone number, mailing address, and payment information. We collect this information when you register for an account, subscribe to our newsletter, or make a purchase.
• Usage Data: We may collect information about how you access and use our website. This includes your IP address, browser type, pages visited, time spent on pages, and other diagnostic data. This information helps us understand how our services are used and improve user experience.
• Cookies and Tracking Technologies: We utilize cookies and similar tracking technologies to monitor activity on our website and store certain information. For more details on how we use cookies, please refer to our Cookie Policy.

How We Use Your Information

The information we collect is used for various purposes, including:

• To Provide and Maintain Our Services: We use your personal information to create and manage your account, process transactions, and provide customer support.
• To Improve Our Website: We analyze usage data to enhance our website's functionality and user experience. This includes optimizing our content and layout based on user preferences.
• To Communicate with You: We may use your contact information to send you updates, newsletters, marketing materials, and other information that may be of interest to you. You can opt-out of receiving these communications at any time.
• To Comply with Legal Obligations: We may process your information to comply with applicable laws, regulations, or legal requests.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are obligated to keep your information confidential and use it solely for the purposes for which we disclose it to them.
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

Cookies and Tracking

Cookies are small files that are placed on your device by websites you visit. They are widely used to make websites work more efficiently and to provide information to the site owners. At velvetholm.org, we use cookies and similar tracking technologies to enhance your experience on our website. The types of cookies we use include:

• Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling out forms.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which pages are the most and least popular and see how visitors move around the site.
• Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Your Rights and Choices

As a resident of the United States, you have certain rights regarding your personal information. These rights include:

• Access: You have the right to request access to the personal information we hold about you. Upon verification of your identity, we will provide you with a copy of your personal information.
• Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions. We will comply with your request unless we are required to retain your information for legal or contractual obligations.
• Opt-Out: You may opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions included in those communications.

To exercise any of these rights, please contact us using the information provided in the Contact Information section below.

Data Security

We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect it from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

In the event of a data breach, we will notify you and the appropriate authorities as required by applicable law. We encourage you to take steps to protect your personal information, such as using strong passwords and keeping your login credentials confidential.

International Data Transfers

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there.

By using our services, you consent to the transfer of your information to the United States and the use and disclosure of your information as described in this Privacy Policy.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us using the information provided in the Contact Information section below.

Changes to Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your continued use of our website following the posting of changes to this Privacy Policy will constitute your acknowledgment of the changes and your consent to abide by and be bound by the modified policy.

Contact Information

If you have any questions about this Privacy Policy, please contact us:

• Company: velvetholm.org
• Email: [email protected]
• Phone: +1 (202) 477-7536
• Address: Prestige Business Center, 1234 Market Street, Building 2, Floor 15, Office 301, San Francisco, CA 94103, United States.